What is FabFitFun's Price Match Guarantee?
Here at FabFitFun, we strive to offer you products at unbeatable prices. That’s why we created our Price Match Guarantee.
If you purchase an item in one of our Member-Exclusive Sales and find the identical product for a lower price at any of these online retailers, we will add a FabFitFun promotional credit for the difference to your account!
What products are eligible for the Price Match Guarantee?
The Price Match Guarantee is only applicable to products sold by the online retailers listed above and excludes in-store offers. To be eligible, the product(s):
- Must be sold by an authorized retailer (no third party sellers or resellers)
- Must be identical in all ways including brand, size, color/pattern, model number, etc.
- Must be in stock and available for you to purchase from the online retailer at the time that you request the price match
Only products that you have purchased from a FabFitFun sale are eligible for a price match, we do not offer rain checks or price matches on products you have not purchased.
How long do I have to submit a request for a price match?
In order to receive a credit for a price match, you must submit your eligible price match request within seven (7) days from the last date of the FabFitFun sale. For example, if the first window of a sale is open from January 1-3 and the second window of that same sale is open from January 3-5, you would have until January 12 at 11:59 pm PST to request a price match.
How do I request a price match?
To request a price match, contact customer service here or by calling (855) 313-6267. You will be asked to provide a working link to the website where the product can be purchased at the lower price. You may also be asked to provide additional information.
For example, if you are requesting a price match for a product sold on a subscription service, you may be asked to provide evidence that you are a member of that subscription service. We reserve the right to verify the lower price. Once a FabFitFun customer service representative validates your price match request, a promotional credit will be added to your account. The credit will only include the difference in the retail prices for the product and will not include any additional fees, taxes or shipping costs!
How does a FabFitFun promotional credit work?
Your FabFitFun promotional credit can be applied to any order — subscription renewals, Add-Ons, Edit Sales, themed sales, and Shop purchases (excluding gift card purchases) and will be automatically applied to your next purchase. Credit will be applied after tax. Credit has no cash value and will expire upon expiration of your membership.
The Price Match Guarantee is not available if the retailer’s product is sold out, on back order, not immediately available, or has an estimated shipping date longer than 4 weeks. FabFitFun reserves the right to limit the number of price matches that you can receive for a single product. The Price Match Guarantee does not apply to any of the following:
- Items purchased from the FabFitFun Shop;
- Items purchased from a different FabFitFun Sale;
- Clearance items;
- Closeout/liquidation sales;
- Damaged, pre-owned or refurbished products;
- Storewide or category promotions (e.g., 10% off all moisturizers or 10% off all website purchases);
- Promotional codes or coupons (e.g., use code “XXX” to get $5 off your purchase);
- First time, gift with purchase, or other promotional offers (e.g., get $10 off your first order or get a free moisturizer with a $15 purchase);
- Offers that are discounted by a percentage or dollar amount (e.g., $10 or 10% of all moisturizers);
- Pricing errors or inaccuracies;
- Marketplace prices from third-party sellers;
- This includes all products sold or shipped by third-party sellers on retailers’ websites. For example, Amazon, Walmart, Target+, BestBuy Marketplace etc.
- Prices or discounts that are only available in-store; or
- Prices or discounts which require a minimum quantity purchase.