Attention FabFitFun Members:

Due to increased volume and impact of COVID-19, wait times to reach a Customer Care team member may be longer than usual. We appreciate your patience. Live Chat is the quickest option to reach us.

Shipping Delay Notice:

Due to the busy holiday season and COVID-19 safety guidelines, members may experience shipping delays. Please expect up to 1 month for processing your order, plus up to an additional 10 business days on top of standard transit times.

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What is FabFitFun's Return Policy?

FabFitFun does not accept returns and all sales are final. We do not accept returns or exchanges of Seasonal Boxes, box items, Add-Ons, Boost items, reFill items, additional box purchases, Shop orders, or Edit/Themed Sale orders. Any returns made to us will not be eligible for a refund.

Additional or different rules apply to UK customers in regards to returns. If you are a UK customer, please click here for the Returns and Cancellation Policy applicable to your order.

What if I have an issue with my received order?

Any missing, damaged, lost, defective, or wrong/incorrect item(s) must be reported within 2 weeks of your delivery date. Please contact us and our Customer Care team will assist you with filing a claim and/or getting your items replaced.

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