Attention FabFitFun Members:

Due to increased volume and impact of COVID-19, wait times to reach a Customer Care team member may be longer than usual. We appreciate your patience. Live Chat is the quickest option to reach us.

Shipping Delay Notice:

Due to the busy holiday season and COVID-19 safety guidelines, members may experience shipping delays. Please expect up to 1 month for processing your order, plus up to an additional 10 business days on top of standard transit times.

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What happens if my card gets declined?

FabFitFun is a membership, which means you will be automatically charged every season or year depending on your membership plan.

If we cannot successfully charge your card, your order will be placed on hold. You will receive an email notification from us to update your billing information as soon as possible. We will attempt to recharge the card again at a later date. 

If we are unable to charge you for the membership on the billing day but manage to do it at a later date, your order will be shipped out with a delay. Please note, we cannot guarantee that your chosen items will remain in stock.

See how to update your billing information here.

 

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Articles in this section

  • Billing / Shipping Schedule
  • Where can I view my invoices?
  • Will I be charged sales tax?
  • How much does shipping cost?
  • What happens if my card gets declined?
  • How does credit work?

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