I am missing an item from the box

Step 1: Check if any items may have been shipped separately.

If you are missing item(s) from your order there is a chance that they are being shipped separately! Click here for more info.

Step 2: Contact our Customer Care Team!

Any missing item(s) must be reported within two weeks of your delivery date. Please contact us and our Customer Care Team will assist you.

UK customers please note that you have additional statutory rights with respect to refunds and returns. Click here to view the UK policy.