Can I make changes to an order that I have been billed for?

Once we have charged you for the order, it is immediately sent to our warehouse for processing and we are unable to make any changes. 

Keep an eye on our Events Calendar that includes important dates for all opportunities to shop and Customize your Box. Additionally, look out for our Deets email that we send prior to each season with important dates and information. 

Make sure you receive all the relevant email by managing your notification preferences here.