Attention FabFitFun Members:

Due to increased volume and impact of COVID-19, wait times to reach a Customer Care team member may be longer than usual. We appreciate your patience. Live Chat is the quickest option to reach us.

Shipping Delay Notice:

Due to the busy holiday season and COVID-19 safety guidelines, members may experience shipping delays. Please expect up to 1 month for processing your order, plus up to an additional 10 business days on top of standard transit times.

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Can I make changes to an order that I have been billed for?

Once we have billed you for your order, it is immediately sent to our warehouse for processing and we are unable to make any changes. This includes changing your shipping address, items in your order, or the payment method used. We recommend checking your account and confirming that your information on file is correct prior to the appropriate billing date (billing/shipping schedule) or before submitting a Shop order!

Keep an eye on our Events Calendar that includes important seasonal dates for Customization, Add-Ons, the Edit Sale, and additional opportunities to shop! Plus, make sure you receive all the relevant emails by managing your notification preferences here.

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  • My order is shipping to the wrong address
  • Can I make changes to an order that I have been billed for?

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