How can I contact Customer Care?
Due to recent events surrounding COVID-19, our Customer Care Specialists are now working remotely. This may result in higher wait times for members opting to call in for assistance. Please contact us via chat for quickest response.
The quickest way to reach our Customer Care Team is through our live chat feature, which is available 24/7! Please note, if our live chat is not available during hours listed, it means we are busy assisting other members.
If you have any general questions that don't require urgent assistance feel free to send us an email! Our Customer Care Specialists are always happy to help and typically respond within 24 hours!
If you prefer, we're also available by phone 24/7 for US/Canada Members at 855-313-6267.
UK Members can reach out to us at +44 114 303 4088.