What is the Swap for Credit program?
Beginning Summer 2021, we’re making your membership even more flexible by giving you the unlimited opportunity to Swap for Credit (a new take on our Skip a Box program). All eligible Annual and Seasonal Members have the chance to swap their upcoming box for credit. We want to make it easy for you to shop how you like, where you like, and when you like.
Take the credit and create your own shopping experience. Add-Ons, Edit Sales, Themed Sales, The Shop, Boost My Box, and reFills — use the credit how you like in any of these sales.
Once your Swap is requested and processed, you will receive an automated email confirmation and will be able to view the available credit on your account. This credit will be automatically deducted from your next eligible FabFitFun purchase(s) and is valid towards the following membership transactions:
- Add-Ons
- Edit Sales
- Themed Sales
- Shop Purchases
- Additional Customization*
- Boost*
- Refills*
Please note that the credit cannot be applied towards membership fees or gift cards.
*E-commerce credit can only be applied to Boost My Box, reFills, and additional Customization items in a future season when you’re receiving a box.
Annual Members
When am I eligible?
If you are a new or existing annual member you are eligible to swap your next seasonal box and instead receive a $45 credit* (plus prorated shipping and taxes, if applicable) to spend how you like in any FabFitFun sale.
The swap option is unlimited for Annual Members. After you swap one box, you will continue to receive your remaining prepaid boxes until the end of your Annual term, unless you choose to swap again. Please note that swapping a season does not cancel your subscription.
When can I request a swap?
Swaps for the Fall 2021 Box are now closed. Swaps for the Winter 2021 season will be processed and you will be charged (if applicable) within 1-2 business days once your designated Add-Ons window opens. Swaps for the Winter 2021 season are available now until November 4, 2021, 11:59 PM PT.
If I swap for credit, will I still be billed for my membership renewal?
If you are an Annual Member up for renewal and would like to swap, your Annual Membership will be renewed prior to processing your swap request and you will be billed $179.99 USD (plus shipping and taxes, if applicable). You can click here to find out if you are due for renewal.
Seasonal Members
When am I eligible?
If you are a new or existing seasonal member you are eligible to swap your next seasonal box and instead receive a $49.99 credit* (plus shipping and taxes, if applicable) to spend how you like in any FabFitFun sale.
The swap option is unlimited for Seasonal Members. Please note that swapping a season does not cancel your subscription.
When can I request a swap?
Swaps for the Fall 2021 box are now closed. Swaps for the Winter 2021 season will be processed and you will be charged within 1-2 business days once your designated Add-Ons window opens. Swaps for the Winter 2021 season are available now until November 18, 2021, 11:59 PM PT.
If I swap for credit, will I still be billed for my membership renewal?
If you are a Seasonal Member and would like to swap, your Seasonal Membership will be renewed prior to processing your swap request and you will be billed $49.99 USD (plus shipping and taxes, if applicable).
How do I swap for credit?
If you would like to swap your Winter 2021 Box, click here to process your request.
When is the last day I can swap for credit?
Annual Access
Swap requests for the Winter 2021 Box must be submitted by November 4, 2021, 11:59 PM PT for groups in Bill Date 1 (Billing / Shipping Schedule). Once Swap for Credit has closed for the season, any requests to swap will apply to the following season.
Seasonal Access
Swap requests for the Winter 2021 Box must be submitted by November 18, 2021, 11:59 PM PT for groups in Bill Date 2 (Billing / Shipping Schedule). Once Swap for Credit has closed for the season, any requests to swap will apply to the following season.
Can I still purchase Add-Ons if I swap for credit?
Members who swap for credit will still be able to shop Add-Ons during the given access window based on your membership for that season. As a reminder, purchases are subject to additional shipping fees as set forth below:
Shipping cost for orders over $25 USD
- Continental U.S.: free shipping
- Canada, Alaska, Hawaii, and Puerto Rico: $8 USD* per order
- UK: $5* USD per order
Shipping cost for orders under $25 USD
- Continental U.S.: $5.95 USD per order
- Canada, Alaska, Hawaii, and Puerto Rico: $13.95 USD* per order
- UK: $10.95* USD per order
*All prices are listed in USD. Any applicable taxes will be detailed in your FabFitFun invoice. Foreign exchange or transaction fees may apply for non-US customers.
If I swap my box for credit, will I still receive my reFills order?
No, you will not be billed for or receive reFills items for any seasons that you decide to swap your box for credit. However, this will not cancel your reFills subscription(s). Your reFills order(s) will automatically resume in the next season in which you receive a Seasonal Box. For more information on reFills click here.