Billing / Shipping Schedule
Update from our fulfillment center: We are closed for inventory from January 20 - January 31. Orders placed during this time may experience a delay. Click here to learn more.
Our billing and shipping schedule is organized to maximize shipping efficiency and help prevent overlap between the various groups. Boxes typically ship within one month of successful billing. See transit times.
For additional events click here.
For more information on subscription costs click here.
Bill Date 1 - February 2
All Annual Members
Annual Members are shipped first and enjoy early access to Add-Ons and Customization for their box during the Annual Access Window.
You have earlier shipping if you:
- Signed up for or upgraded to an Annual membership
- Have a military shipping address (APO, DPO, FPO)
Bill Date 2 - February 16
Members who fit one of the following criteria:
- New Annual Members who signed up after the Annual Access Window window
- Seasonal Members who purchase Add-Ons, additional Customization products, reFills, or Boost items during the Seasonal Access Window
- Seasonal Members with a shipping address in Canada, U.K., Hawaii, Alaska, or Puerto Rico
- New Seasonal Members who prepaid in advance
Bill Date 3 - February 23
All remaining Seasonal Members
Sale & Shop Orders
Starter Boxes ship within two weeks of successful billing.