Billing / Shipping Schedule
Shipping Delay Notice: Due to COVID-19, members may experience shipping delays. Please expect up to 1 month for processing your Fall order, plus an additional 7-10 business days for standard shipping.
Our billing and shipping schedule is organized to maximize shipping efficiency and help prevent overlap between the various groups. Boxes typically ship within one month of successful billing.
(See transit times)
Note: The transit times presented are based on business days.
Note: The transit times presented are based on business days.
Bill Date 1: August 7
All Select Members
Select Members are shipped first and enjoy early access to Add-Ons and Customization for their box during the Select Access Window.
You have Select status if you:
- Signed up for or upgraded to an Annual membership
- Have a military shipping address (APO, DPO, FPO)
Bill Date 2: August 20
Members who fit one of the following criteria:
- New Select Members who signed up after the Select Access Window window
- Members who purchase Add-Ons or additional Customization products during the Seasonal Access Window
- Seasonal Members with a shipping address in Canada, U.K., Hawaii, Alaska, or Puerto Rico
- New Seasonal Members who prepaid in advance
Bill Date 3: August 27
All remaining Seasonal Members
Sale & Shop Orders
Items purchased in an Edit Sale, Themed Sale, or the FFF Shop typically ship within two weeks of successful billing. (See processing timeline)