Attention FabFitFun Members:

Due to increased volume and impact of COVID-19, wait times to reach a Customer Care team member may be longer than usual. We appreciate your patience. Live Chat is the quickest option to reach us.

Shipping Delay Notice:

Due to the busy holiday season and COVID-19 safety guidelines, members may experience shipping delays. Please expect up to 1 month for processing your order, plus up to an additional 10 business days on top of standard transit times.

Logo
Back to FabFitFun Contact Us

Billing / Shipping Schedule

Our billing and shipping schedule is organized to maximize shipping efficiency and help prevent overlap between the various groups. Boxes typically ship within one month of successful billing. 
(See transit times)

Spring 2020

Bill Date 1 - February 10 

All Annual Members

Annual Members are shipped first and enjoy early access to Add-Ons and Customization for their box during the Annual Access Window.

You have earlier shipping if you:

  • Signed up for or upgraded to an Annual membership
  • Have a military shipping address (APO, DPO, FPO)

Bill Date 2 - February 24 

Members who fit one of the following criteria:

  • New Annual Members who signed up after the Annual Access Window window
  • Members who purchase Add-Ons or additional Customization products during the Seasonal Access Window
  • Seasonal Members with a shipping address in Canada, U.K., Hawaii, Alaska, or Puerto Rico
  • New Seasonal Members who prepaid in advance

Bill Date 3 - March 3

All remaining Seasonal Members

 

Sale & Shop Orders

Items purchased in an Edit Sale, Themed Sale, or the FFF Shop typically ship within two weeks of successful billing. (See processing timeline)

 

Was this article helpful?
5430 out of 11532 found this helpful

Articles in this section

  • Billing / Shipping Schedule
  • Where can I view my invoices?
  • Will I be charged sales tax?
  • How much does shipping cost?
  • What happens if my card gets declined?
  • How does credit work?

© 2019 FabFitFun Inc