After much thought and careful consideration, we've decided to make an adjustment to our communicated processing timeframe, starting with the Summer 2018 season. The following changes will allow us to reach our long term goals, such as detailed personalization of your box, more customization options, bigger and better Add-On sales, and more! See a note from our co-founder by clicking here.
Billing Group 1 (11/10): If you meet any of the following criteria, your order will generally ship by the first half of December (or sooner)!
- Purchased Add-Ons
- Purchased Additional Customize Item
Billing Group 2 (11/25): Everyone outside the above, your order will generally ship by the end of December (or sooner)!
We truly feel like your experience should not change too much from what you're currently used to. This change in communication is just allowing ourselves some flexibility as we enhance the overall membership in the long term and streamline your overall experience.
Shop Orders and Starter Boxes: If you order an item in our Shop or purchase a Starter Box, your order will generally ship within two weeks of successful billing.
Click Here for information about The Shop
Click Here for information about The Starter Box
Click Here for additional shipping information
Click Here to visit our general FAQ page
Click Here to reach with our Customer Care Team!