NEW MEMBER SHIPPING SCHEDULE
If you begin your subscription today, your first box will be the Fall Box! Your box will be shipped out in early-September.
If you have not received a shipping notification within 10 business days of placing your order, please contact customer care so that we may help investigate the delay.
EXISTING MEMBER SHIPPING SCHEDULE
Priority Shipping Group 1: All Select, Canadian, AK, HI, APO, PR members (regardless of Add-Ons)
Priority Shipping Group 2: Seasonal members with Add-Ons
Shipping Group 3: Seasonal Boxes with no Add-Ons will ship in the second wave after being billed. These boxes should ship within 10 business days of your Regular Billing Date.
As soon as your box leaves our California warehouse, you will be emailed a tracking link so you'll be able to keep an eye out for your box of goodies!
US Boxes: 5-10 business days or 1-2 weeks after leaving our California warehouse.
Canada Boxes*: 9-14 business days or 2-3 weeks after leaving our California warehouse.
APO/FPO Boxes: May take up to 45 days for your order to arrive depending on your location.While we will issue tracking details as soon as your order is shipped, tracking may not show any updates until it reaches its final destination.
*Customs clearance, International postal delays, and other factors can sometimes cause shipping delays for Canadian orders. If you have not received your order 14 business days after receiving tracking details, please contact customer care for assistance.
We expect to ship boxes in the following seasonal months: March, June, September, and December (subject to change, however, any deviations from this schedule will be announced). Specific shipping dates will be pre-announced each season prior to billing. Click Here for Box Schedule
Please note content in boxes being shipped to Canada, Alaska, Hawaii, and Puerto Rico may vary from US boxes each season. Gift certificates and sponsored items included in some boxes are subject to shipping constraints of the issuing company.
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