What's included with my membership?

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17 comments

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    Gidget Amaya

    Am I going to revive a refund on this since you charged my wrong card and I did not sign up for annual

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    Kathy Paller

    Why don't I get a spring box? I prepaid 150.00

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    Ashley Horn

    I’m not a complainer, so it takes a lot for you to piss me off bad enough to go give a bad review. I always try to personally handle it, always. However, I have reached out to FFF regarding my first box (just received it last week) First issue, I picked what I wanted and then chatted with a gentleman that assured me the items I chose would be the items in my box. This was a lie because I did not receive ONE item that I chose. I got a mix of a bunch of items that I assume were leftovers.

    Second problem, I was billed way too much. Apparently extra for the kimono that I wanted; but, you guessed it,it was was not in my box. So I did what anyone would do and submitted a request regarding said issues, approx a week ago, the day after I opened it. ZERO, NOTHING, NO RESPONSE.

    After giving them plenty of time to respond to me first request, I proceeded with sending a second request to chat with someone about the issue; yet again, NOTHING, NO RESPONSE.

    FabFitFun - Please, please acknowledge my requests and explain why you did what you did, why you deducted so much out of my account and why I didn’t even receive the one thing I wanted most, the kimono.. (or the towel!) PLEASE TAKE ACTION immediately, so I don’t have to go any further, such as contacting the BBB.

    I work hard for my money and don’t have it to throw away, or spend it on things I don’t want or use. Please right your wrong by simply following up with the multiple requests I’ve sent you.

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    Michele Walker

    Omg, I read a horrible awful review on a 1st box, now Obviously signed up during a horrible time of summer schedule😪I was so excited and she totally deflated it. Signed up June 2nd, looks like everything I picked seems gone, she claimed to get all random leftovers from past boxes. No kimono, not 1 item she customized. I want to be an annual member, but I guess need to wait for my 1st box. 1 person totally ruined a lot😪🤤

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    Tawnya Chernoff

    I have to say I love FFF, my first box was flubbed. (I picked items but I didnt get the things I picked). When I contacted FFF they gave me a credit on my account so I could get some add-ons ever since then every box I have customized and it came in properly (my first box was fall 2018). Between spring and summer I upgraded and was so happy with all the perks of being an annual member. Hopefully whatever glitch happens for the first box gets sorted as I love you company. My only issue is trying to figure out the conversion between CAD and USD when I get my add-ons edit sales lol. It would be great if there were a way to estimate your Canadian costs at the checkout but otherwise so happy with this subscription

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    Tawnya Chernoff

    I have to say I love FFF, my first box was flubbed. (I picked items but I didnt get the things I picked). When I contacted FFF they gave me a credit on my account so I could get some add-ons ever since then every box I have customized and it came in properly (my first box was fall 2018). Between spring and summer I upgraded and was so happy with all the perks of being an annual member. Hopefully whatever glitch happens for the first box gets sorted as I love you company. My only issue is trying to figure out the conversion between CAD and USD when I get my add-ons edit sales lol. It would be great if there were a way to estimate your Canadian costs at the checkout but otherwise so happy with this subscription

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    Tawnya Chernoff

    I have to say I love FFF, my first box was flubbed. (I picked items but I didnt get the things I picked). When I contacted FFF they gave me a credit on my account so I could get some add-ons ever since then every box I have customized and it came in properly (my first box was fall 2018). Between spring and summer I upgraded and was so happy with all the perks of being an annual member. Hopefully whatever glitch happens for the first box gets sorted as I love you company. My only issue is trying to figure out the conversion between CAD and USD when I get my add-ons edit sales lol. It would be great if there were a way to estimate your Canadian costs at the checkout but otherwise so happy with this subscription

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    Tawnya Chernoff

    I have to say I love FFF, my first box was flubbed. (I picked items but I didnt get the things I picked). When I contacted FFF they gave me a credit on my account so I could get some add-ons ever since then every box I have customized and it came in properly (my first box was fall 2018). Between spring and summer I upgraded and was so happy with all the perks of being an annual member. Hopefully whatever glitch happens for the first box gets sorted as I love you company. My only issue is trying to figure out the conversion between CAD and USD when I get my add-ons edit sales lol. It would be great if there were a way to estimate your Canadian costs at the checkout but otherwise so happy with this subscription

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    Marianne Albretsen

    Please help I paid for the editors box back on May 15th and have not received anything. I canceled before the 30 days so I wouldn’t be charged full price BUT my original box was charged and paid and I have not received it. Status please ASAP

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    Melissa Lunceford

    This is my first box and i must confess i am HIGHLY upset. I had 3 add on items to my order and only received 6 items in total all skin care items...if this is what i can expect i want to teturn these items and cancel my prepaid yearly subscription. I have photos of needed

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    Marcia Lynn Goodman

    Most of the items in my box were specifically NOT what I wanted! How do you plan to right this wrong??? Won’t be continuing my subscription if I don’t receive an expedited resolution to this situation!

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    Nikki Newman

    I am so upset with my first box. I saw all these unboxings where people were getting straighteners. And I got some beauty products.

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    Amy Blackburn

    I signed up for summer box and i got 4 of the same boxes with exact same things in them but it says my membership is not active ..i wanted the 4 seasons

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    Amy Blackburn

    I signed up for summer box and i got 4 of the same boxes with exact same things in them but it says my membership is not active ..i wanted the 4 seasons

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    Karen Timberlake

    This is the first time receiving the fff box and, I was disappointed especially hearing all the wonderful reviews on social media about this subscription service. The items were really so so and I was not impressed with my box. I would like to reach out the fff team. I know there is not a phone number where they can be reached, but hope to hear from them soon.

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    Msdina0904

    I LOVE FFF... IM VERY SAD THAT I NEED TO CANCEL, DUE TO BUDGETING AT THIS TIME!! I ALWAYS GET EXCITED WHEN I SEE MY COLORFUL BOX AND I HAVE NEVER HAD A PROBLEM WITH PRODUCT!!! MY DAUGHTER IN LAWS LOVE IT BECAUSE I USUALLY GIVE THEM PART OF MY BOX!! I WILL RESUBSCRIBE WHEN ABLE TO AFFORD!! THANK YOU FOR THE BEST CUSTOMER SERVICE, AND AWESOME PRODUCTS THAT WERE PICKED FOR ME!!.. I NEVER USED THE CUSTOMIZED BOX, I WANTED TO BE SURPRISED!! ISN'T THAT WHAT IT'S REALLY ABOUT??!! I DON'T AGREE WITH THE BAD REVIEWS, BUT I AM EASY TO PLEASE.. THANK YOU AGAIN FOR THE FUN PART OF FFF!! SINCERELY DINA

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    Wendy Crull

    I didn’t get hardly anything in the fall box very disappointed

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