What's your cancellation policy?

If you would like to cancel, please do so before the next bill date; otherwise you will continue to be billed for the following season’s box. To cancel your seasonal subscription, please login to your VIP Dashboard and find the cancellation tab. There are no cancellation fees. Canceling your account does not provide you a refund for any paid boxes, nor does it stop a pending charge. Your cancellation will go into effect for the following billing cycle. 

Annual subscription cancellation requests will go in effect at the end of the annual term. Annual subscriptions are prepaid for one year of VIP service and are nonrefundable.

If you have any questions or would like to re-subscribe, let us know!

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